FAQ
Monday to Friday 9:30 am - 5:00 pm GMT
Email Us: helprheeda@gmail.com
Website Orders:
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We process online orders 7 days a week for items that are readily available. Please allow 1-2 business days for standard orders to be delivered, unless otherwise specified in the product description.
• 5-7 business days for orders placed during promotional sales.
Promo Codes:
We're excited to offer you exclusive deals! To ensure a smooth shopping experience, please note the following:
•Only one promo code can be used per order.
•Certain items, including sale items, are excluded from special offers.
•Promo codes cannot be applied retroactively after an order is processed.
Care Tips for Your RHEEDA:
To keep your RHEEDA looking their best, follow these simple care tips:
• Use a specially formulated leather cleaner and conditioner to maintain the high quality.
•Avoid exposing your RHEEDA to WATER.
•Refrain from applying oil or lotion to the bottom of your feet before wearing, as this can damage the fine leather.
By following these care tips, you'll enjoy your handmade RHEEDA for years to come.
Defects Policy:
At RHEEDA, we stand behind the quality of our products. If you believe you've received a defective item, please contact us at rheedahelp@gmail.com
To expedite the process, kindly include:
•Date of purchase
•Order number
•Clear photo of the defect